8 (812) 337-52-20для Санкт-Петербурга

8-800-200-77-21по России бесплатно

Terms of delivery

We sell products on our e-shop store.redmond.company the products are physically located in our warehouse in Siedlce, Poland and are ready for shipment.

We work with the leading European parcel service company – DPD UK Ltd.


Cost of deliveryThe cost of delivery is 10 GBP
Delivery timeDelivery time is 3-4 working days. Additional days of transit in the case of Northern Ireland and the north of Scotland, the Isle of Man, Jersey, Guernsey, Highlands (Scotland), Hebrides, Shetland Islands

DPD will notify you via email or SMS of the delivery.

The message with the estimated shipping time is sent on the day of delivery.

Tracking softwareYou can track your parcel anytime you want using the DPD tracking software: www.dpd.co,uk
Delivery process

If you 2 delivery attempts recipient is absent pack waiting at the branch department seven days to contact from the recipient and the last appointment - 3 delivery attempts.

After this time the package is returned to the sender.

It is possible to delivery to a third party, for example to the neighbor

InsuranceAll parcels are insured. If your parcel is damaged, you should report that to DPD.
NoteFrom 1 January 2015 Guernsey, Jersey and the Isle of Man are supported in the service road. Guernsey and Jersey does not belong to the European Union are subject to customs clearance before leaving the Poland.